---
title: How to Connect New Premises in Mapall
description: Connecting new premises in Mapall is a straightforward process designed to streamline the setup and integration of infrastructure within our system.
---

[Skip to content](https://support.mapall.com/how-to-connect-new-premises-in-mapall#main-content)

English

Show submenu for translations

[More support](https://support.mapall.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.mapall.com/ticketcenter?hsLang=en)

![](https://support.mapall.com/hs-fs/hubfs/mapall_vector_logo_horizontal_darkbg_2colour.png?width=100&height=75&name=mapall_vector_logo_horizontal_darkbg_2colour.png)

- [Tickets](https://26100395.hs-sites-eu1.com/tickets-view)
- [Sign out](https://26100395.hs-sites-eu1.com/_hcms/mem/logout)

Open main navigation

Close main navigation

- [Tickets](https://26100395.hs-sites-eu1.com/tickets-view)
- [Sign out](https://26100395.hs-sites-eu1.com/_hcms/mem/logout)
- English
  
  Show submenu for translations
- [More support](https://support.mapall.com/kb-tickets/new)
- [Customer portal](https://support.mapall.com/ticketcenter)
- [Contact us](https://support.mapall.com/migration/kb-tickets/new)

[Contact us](https://support.mapall.com/migration/kb-tickets/new?hsLang=en)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.mapall.com/?hsLang=en)
2. [Build](https://support.mapall.com/build?hsLang=en)
3. [Projects](https://support.mapall.com/build?hsLang=en#projects)

# How to Connect New Premises in Mapall

## Connecting new premises in Mapall is a straightforward process designed to streamline the setup and integration of infrastructure within our system.

This guide provides a step-by-step approach to ensure you can efficiently add new premises using the Mapall Planning Tool. Whether you're a new user or need a refresher, these instructions will help you navigate the tool effectively.

### Access the Connection Tool

To begin, access the Mapall Planning Tool and locate the toolbar at the top of the interface. From here, select the "**Connect Premises**" tool. 

### Select the Connection Termination Point (CTP)

The next step involves selecting the Connection Termination Point (CTP) on the map. This is where your new premises will logically connect to the existing network. Simply click on the desired CTP displayed on the map to select it.

### Enter Cable and Section Details

Once a CTP has been selected, you'll need to provide details about the cables and the position of the section involved in the connection. Ensure all provided information is accurate to maintain system integrity and to facilitate a smooth setup.

### Choose a Joint

After entering the cable details, select the appropriate joint for the connection. 

### Add Premises

Now, it's time to add the premises. On the map, click on the pins representing the premises you wish to connect. You can select multiple premises by continuing to click on each required premise pin. Each selected premise will be added to the joint.

### Adjust Selections if Necessary

If you need to unselect a premise, simply click again on the selected premise pin on the map. Should there be a need to delete all entered information and start over, click the “**Clear all**” button to reset your inputs.

### Finalise the Connection

Once you are satisfied with your settings and the premises selected, click the “**Connect Premises**” button. This action will create and save the details of the new premises connection.

### Watch Our Tutorial:

<iframe data-hsv-src="https://play-eu1.hubspotvideo.com/v/26100395/id/102436746985" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="102436746985" data-hsv-style="" data-hsv-width="688" data-hsv-height="400" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

By following these steps, you can efficiently connect new premises to the Mapall.

This guide is designed to assist you in navigating the tool and ensuring that every new connection is set up successfully with minimal hassle. Remember to double-check all entries and confirm your selections to maintain a reliable and accurate network structure. 

---

We'd like to offer a more personalised touch to your update experience. If you prefer a guided walkthrough of these new features and releases, you're welcome to schedule a one-on-one meeting with us.

This is an excellent opportunity to ask questions and see how these updates can specifically benefit your projects.

 

  

 

 

 

- [Android](https://support.mapall.com/android?hsLang=en)
- [General Information](https://support.mapall.com/general-information?hsLang=en#main-content)

    - [System Settings](https://support.mapall.com/general-information?hsLang=en#system-settings)
    - [Asset Customisation](https://support.mapall.com/general-information?hsLang=en#asset-customisation)
    - [Regional Settings](https://support.mapall.com/general-information?hsLang=en#regional-settings)
    - [Field Users](https://support.mapall.com/general-information?hsLang=en#field-users)
    - [Map](https://support.mapall.com/general-information?hsLang=en#map)
    - [App Update](https://support.mapall.com/general-information?hsLang=en#app-update)
    - [Password](https://support.mapall.com/general-information?hsLang=en#password)
- [A55s](https://support.mapall.com/a55s?hsLang=en#main-content)

    - [Training Videos](https://support.mapall.com/a55s?hsLang=en#training-videos)
- [Blockage](https://support.mapall.com/blockage?hsLang=en#main-content)

    - [Training Videos](https://support.mapall.com/blockage?hsLang=en#training-videos)
- [Build](https://support.mapall.com/build?hsLang=en#main-content)

    - [Training Videos](https://support.mapall.com/build?hsLang=en#training-videos)
    - [Survey Module](https://support.mapall.com/build?hsLang=en#survey-module)
    - [Survey](https://support.mapall.com/build?hsLang=en#survey)
    - [Projects](https://support.mapall.com/build?hsLang=en#projects)
    - [Build 2.0 Module](https://support.mapall.com/build?hsLang=en#build-2-0-module)
- [New Releases](https://support.mapall.com/new-releases?hsLang=en#main-content)

    - [Blockage - A55s](https://support.mapall.com/new-releases?hsLang=en#blockage-a55s)
    - [MapAll Designer](https://support.mapall.com/new-releases?hsLang=en#mapall-designer)
    - [Build - Planning tool](https://support.mapall.com/new-releases?hsLang=en#build-planning-tool)
- [FAQs](https://support.mapall.com/faqs?hsLang=en#main-content)

    - [ADT - Asset Defect Tracking](https://support.mapall.com/faqs?hsLang=en#adt-asset-defect-tracking)
- [Design Tool](https://support.mapall.com/design-tool?hsLang=en#main-content)

    - [Import plan](https://support.mapall.com/design-tool?hsLang=en#import-plan)
- [Admin Settings](https://support.mapall.com/admin-settings?hsLang=en#main-content)

    - [Forms](https://support.mapall.com/admin-settings?hsLang=en#forms)
    - [System Settings](https://support.mapall.com/admin-settings?hsLang=en#system-settings)

[![Chill listening crop-3](https://support.mapall.com/hs-fs/hubfs/mapall-pin-1.png?width=24&height=24&name=mapall-pin-1.png "Chill listening crop-3")](http://mapall.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, MapAll

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://26100395.fs1.hubspotusercontent-eu1.net/hubfs/26100395/How%20to%20Connect%20New%20Premises%20in%20Mapall.mp4",
  "dateModified" : "2024-05-10T16:47:10.081Z",
  "duration" : "PT40.467S",
  "height" : 1440,
  "name" : "How to Connect New Premises in Mapall",
  "thumbnailUrl" : "https://26100395.fs1.hubspotusercontent-eu1.net/hubfs/26100395/How%20to%20Connect%20New%20Premises%20in%20Mapall.mp4/medium.jpg",
  "uploadDate" : "2024-05-10T16:47:10.075Z",
  "width" : 2476
}
```